Refund and Cancellation Policy

Refund and Cancellation Policy

At Eyeglassy.in, we strive to provide our customers with the best shopping experience possible. We understand that sometimes, situations may arise where you may need to cancel an order or return a product. Here's our policy on refunds and cancellations:

Cancellation Policy:

• We do Not Provide Return Services at Eyeglassy but in the Case of manufacturing Damage we do provide a product replacement within 15 days
• please do not accept the parcel if there is an addition tape on the parcel .

Return Policy:

• To initiate a return, please contact our customer service team and provide details of your order.
• The eyeglasses must be returned in their original condition, unused, and with all tags intact.
• Once we receive the returned eyeglasses and verify their condition, we will issue a store credit for the same amount as the returned product.
• This store credit can be used to purchase eyeglasses of equal value from our website.

Refund Policy:

• Please note that we do not offer refunds in the form of cash or credit card transactions.
• Instead, we offer store credit equivalent to the value of the returned product.
• This store credit can be used to make future purchases on Eyeglassy.in.

Exceptions:

• We do not accept returns or offer refunds on prescription lenses as they are custom-made to fit your specific requirements.
• In the rare event that you receive a defective or damaged product, please contact us immediately, and we will arrange for a replacement or issue a store credit.

Contact Us:
If you have any questions or concerns regarding our refund and cancellation policy, please feel free to reach out to our customer service team. We are here to assist you and ensure your satisfaction with every purchase.

Thank you for choosing Eyeglassy.in. We appreciate your support and look forward to serving you again in the future.